Wednesday, April 20, 2016

Sr. Dr. Maria Jose

Sr. Dr. Maria Jose

Hospital Director
 
Sengerema Designated District Hospital  (SDDH)
Catholic Diocese
Sengerema, Tanzania
February 2016






She runs the hospital with a no nuisance, hands-on, front-line approach that is admirable. She knows every patient in the hospital that caters to 250 patients at a time. She roams the wards all day long, reading medical charts, making unsolicited suggestions and imposing impromptu examinations.  Throughout all of this behavior her intent is crystal clear: the comfort of the patients always matter first and foremost. The patient comes first.

 She starts each day with a morning meeting between the night nurses and the day crew. The night shift reports on patients admitted it in the evening. We sit and listen. There are no HIPPA the regulations that stand in the way of this open forum of dialogue.  Dialogue is misleading really. The designated staff members talk and then Sister interrupts. “Why did you do that?  I think you’re overdosing child. The negative effects of this medicine are blindness or kidney damage. Are you aware of that fact?  Next time, call a doctor.  You are working above your skill level”.  She then sits back in her chair and the humiliated nurse continues to read. She interrupts him some again and asked if anyone else has an opinion. Siobhan offers a suggestion but the nun tells her “I know why you’re saying that but I disagree. So let’s stick to my plan. Any other suggestions?”


Of course no one has any more suggestions. They all sit in silence and obligation. The meeting ends shortly thereafter. The nun leaves pleased with herself. The staff members who reported out, leave humiliated. The rest of the staff leave dazed from an hour of daydreaming and I depart entertained by the entire experience.


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